Solutions grounded in operational experience
ARCHITECT
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IMPLEMENT
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OPERATE
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ADVISE
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MANAGED PLATFORMS
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OPENLI
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ARCHITECT ⁕ IMPLEMENT ⁕ OPERATE ⁕ ADVISE ⁕ MANAGED PLATFORMS ⁕ OPENLI ⁕
The solutions we offer are built by people who've spent decades running some of the most critical networks in New Zealand and across the globe.
This background shapes both what we build and how we run it. We design and build everything to be resilient, redundant, manageable and scalable. And they're not something we've cooked up in isolation: our platforms are shaped with the clients who use them and built to answer an actual operational need rather than a hypothetical one.
It’s this discipline that runs through the solutions below, decades of hard-won experience, sized appropriately, and driven by what clients actually need.
Advanced Network Support
Available to clients who've engaged us for design or implementation work, Advanced Network Support keeps that same expertise on call once the project's live. Because we've done the design work, we already know your environment, no ramp-up, no re-explaining the network to a stranger every time something breaks.
Consultants staff the front line, not a help-desk operator reading from a script
24×7 coverage with automatic SLA-based escalation
Dedicated contact points: direct phone line and ticketing system
Built to work alongside your team on fault resolution, not around them
Optional modern monitoring stack for full visibility into your environment
Ongoing consulting keeps us current on your environment, and keeps our internal teams trained against it
Talk to us about extending your design or implementation engagement into ongoing support
Īmēra
Email Platform
ISPs have provided customer email since the 90s, but most are stuck running it as unsupported legacy infrastructure nobody wants to touch. Īmēra is a modern, API-based email platform purpose-built for ISPs to offer that service properly again, without carrying the operational burden themselves.
Modern platform with full API-based integration into existing ISP systems
Security-first design, with regular penetration testing across the platform
Economies of scale from aggregated email demand across multiple ISP customers
New Zealand-based operational platform
Talk to us about bringing your legacy email offering onto a modern, supported platform
OpenLI
Searchlight maintains and develops OpenLI, the open-source ETSI-compliant lawful interception platform. Under ongoing software support agreements, we keep the project current, secure, and compliant as standards evolve.
In addition to maintaining and developing the project, we offer a number of ways to help you ensure compliance.
Deployment design and architecture for your specific network environment
Bespoke integrations built around your existing infrastructure
Operational support, including updates and ongoing maintenance
Regular deployment testing to confirm ongoing compliance
Working with your local law enforcement agencies for acceptance testing
Find out more about the OpenLI project here
Talk to us about deploying, integrating, or supporting OpenLI in your network
Got a network problem?
Got a network problem you're not sure how to describe yet? That's usually a good place to start. Get in touch and tell us what's not working, or what you're not sure is right; we'll tell you honestly whether we can help, and what that would actually look like.